Chicago,
Illinois
021825
The Key Account Executive (KAE) is responsible for growing and expanding the business between Grant Thornton and a select number of high-priority target accounts. As a relationship-oriented business development executive, this individual focuses on expanding and diversifying the mix of Grant Thornton services delivered to the account. The KAE takes a long-term orientation, working with senior client executives and Grant Thornton partners to develop, grow and maintain relationships in order to drive greater client satisfaction, service line penetration and account revenue. Additionally, the KAE partners with strategic account marketers (SAMs) and local office leadership to align pursuit efforts to target account lists and office priorities.
Responsibilities
Identify and pursue new business opportunities within designated accounts; contribute to year-over-year growth of Grant Thornton results for designated accounts.
Build effective and collaborative relationships with the key decision-makers within the designated organizations.
Identify winning strategies by understanding the client’s needs, challenging the status quo and creating opportunities for Grant Thornton to partner; highlight opportunities to best leverage Grant Thornton resources to meet the client’s expectations.
Team with marketing and account partners to define and execute winning account management strategies.
Collaborate with marketing to identify and execute relationship-building activities and account-specific campaigns.
Service as the primary contact for any master service agreements between designated account and the firm.
Identify, escalate and facilitate to resolution potential service or satisfaction issues.
Understand the short- and long-term needs and challenges of designed client account and how the full suite of Grant Thornton services might solve the account’s problems, improve their competitive position and move their business forward.
Elevate Grant Thornton’s reputation and brand within designed accounts by proactively presenting new ideas and thought leadership to key buyers and influencers.
Ensure designed account’s overall client satisfaction with Grant Thornton.
Have in-depth understanding of all Grant Thornton services, associated opportunity triggers and competitive differentiators.
Regularly (daily) and consistently use CRM system to ensure that data reporting, customer information and sales activity/pipeline are up to date.
Qualifications
Bachelor's degree, advanced degree, MBA is a plus.
Minimum of 10 -15 years of business development, account management and sales experience within professional services and/or complex solutions selling environments.
Proven record in selling complex services and solutions at the C-level of Fortune 500 companies, and in expanding exisitng accounts within an organization.
Broad-based knowledge of Grant Thornton’s offerings and services.
Requisition ID: 021825
Chicago, IL
Chicago, Illinois
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