Key Account Executive

Grant Thornton 10/18/2019 6:22:34 AM
JOB ID: 045052 Specialty:
Atlanta, Georgia




Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 47,000 people serving clients in more than 140 countries, we have the agility and focus it takes to be a leader.

Position Summary

The key account executive (KAE) is responsible for growing and expanding the business between Grant Thornton and a select number of high-priority target accounts. As a relationship-oriented business development executive, this individual focuses on expanding and diversifying the mix of Grant Thornton services delivered to the account. The KAE takes a long-term orientation, working with senior client executives and Grant Thornton partners to develop, grow and maintain relationships in order to drive greater client satisfaction, service line penetration and account revenue. Additionally, the KAE partners with strategic account marketers (SAMs) and local office leadership to align pursuit efforts to target account lists and office priorities.

Essential Duties and Responsibilities

Identify and pursue new business opportunities within designated accounts; contribute to year-over-year growth of Grant Thornton results for designated accounts.
Build effective and collaborative relationships with the key decision-makers within the designated organizations.
Identify winning strategies by understanding the client’s needs, challenging the status quo and creating opportunities for Grant Thornton to partner; highlight opportunities to best leverage Grant Thornton resources to meet the client’s expectations.
Team with marketing and account partners to define and execute winning account management strategies.
Collaborate with marketing to identify and execute relationship-building activities and account-specific campaigns.
Serve as the primary contact for any master service agreements between designated account(s) and the firm.
Identify, escalate and facilitate to resolution potential service or satisfaction issues.
Understand the short- and long-term needs and challenges of designated client account and how the full suite of Grant Thornton services might solve the account’s problems, improve their competitive position and move their business forward.
Elevate Grant Thornton’s reputation and brand within designated accounts by proactively presenting new ideas and thought leadership to key buyers and influencers.
Ensure designated account’s overall client satisfaction with Grant Thornton.
Have in-depth understanding of all Grant Thornton services, associated opportunity triggers and competitive differentiators.
Regularly (daily) and consistently use CRM system (oneView) to ensure that data reporting, customer information and sales activity/pipeline are current.


Required Skills and Experience

Bachelor’s degree, advanced degree, MBA is a plus.
Minimum of 10–15 years of business development, account management and sales experience within professional services and/or complex solution selling environments.
Proven record in selling complex services and solutions at the C-level of Russell 2000 or Fortune 500 companies, and in expanding existing accounts within an organization.
Broad-based knowledge of Grant Thornton’s offerings and services.


Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits, please visit

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenues in excess of $1.7 billion and operates 59 offices across the U.S., with more than 590 partners and 8,500+ employees in the US and at our Shared Services Center in Bangalore, India.

Grant Thornton works with a broad range of publicly- and privately-held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

Requisition ID: 045052

Atlanta, GA
Atlanta, Georgia