Culture Transformation Director

Grant Thornton 11/9/2018 12:58:07 PM
JOB ID: 041468 Specialty:
Regional, Regional




Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 42,000 people serving clients in more than 120 countries, we have the agility and focus it takes to be a leader.

Culture Transformation Director

Job Description:

The Culture Transformation Director (or CT team lead) will serve an integral role in enabling the firm’s CLEARRly1 culture vision and leading the Culture Transformation team. The CT team lead, part of the People Experience function within the People & Culture Community, will be responsible for designing, executing, monitoring, and refining the new way of operating as it relates to culture education and change. This individual should have significant experience in culture design and transformation. Though the scope of the CT team lead encompasses all major changes regarding our culture transformation, there are specific priorities already established that will be the initial focus of the CT team lead’s time, specifically:

Analyze and strategize how to shape the thinking and behaviors of the entire firm – The culture transformation team is responsible for understanding the current state of our firm culture and innovating strategies to make it that much better. This includes creating, developing and deploying initiatives or systems that link to our firm’s values. Create raving fans in our employee and client base by striving to have culture infused in all that we do, in order for our culture and values to be our firm’s main differentiator in the marketplace for talent and for our clients.
Execute on foundational design of revised culture conversation model and develop design for culture evolution – The culture transformation team has established a foundational design for enhanced delivery of culture conversations throughout the firm. The CT team lead will be responsible for leading the team through execution of this design, including monitoring successes and failures and refining appropriately. In addition, certain pervasive elements of the vision for evolution of the culture journey have been identified. The CT team lead will be responsible for helping to further develop the vision and the design for the evolution of the firm’s culture journey.
Oversight of the firm culture immersion process. The current process for immersing employees into our culture needs to continue in a focused way to ensure the remaining employees in the firm who have not been through insight based learning for culture immersion do so. In addition, the CT team lead will be responsible for collaborating with other members of the People and Culture (P&C) community to ensure that culture immersion is integrated into the firm’s onboarding process for sustainable ongoing culture activities. The CT team lead will oversee a cost/benefit analysis to enable the firm’s leadership to make an informed decision on processes. Following the decision, the CT team lead will execute on the new process, which includes:
Filling gaps between the current way of operating and the future state, such as:
Revamping the culture immersion structure, and incorporating it into the onboarding process
Training new facilitators/champions
Developing processes and systems that support the new way of operating
Tightly monitoring the initial process to adjust appropriately
Oversight of the People Experience Leadership Team (PXLT). The PXLT is a group of partners, principals, and managing directors who have assumed an elevated role in the business related to employee experience. The ultimate goal of the PXLT is to enable greater ownership of our culture and the overall people experience in the field. A foundational design exists for the PXLT, but the CT team lead will be responsible for working with clients, stakeholders, and the broader P&C team to enhance the current design to ensure it is executable, sustainable, and comprehensive of all people-related needs. Part of this design will include an intentional plan for enabling self-governance of the PXLT in order to ensure the PXLT is serving as a feedback mechanism for the People Experience function, elevating the People Experience strategy with leaders, and advancing the overall culture vision within the firm.
Management and coaching of the Culture Transformation Team

In addition to leading those components of the P&C-wide priorities, the following are defined ancillary responsibilities within this job function:

Providing consultation to all clients, which includes coaching:
External client serving (ECS) personnel on ways they can integrate our firm’s culture into prospect and client interactions
Internal Client Serving (ICS) personnel on change management tactics for projects with extensive visibility
P&C personnel on ways they can integrate the culture concepts into their work products
Facilitators on complications that arise on the ground
Managing all CLEARRly1 communication, including but not limited to:
Reviewing appropriate material that comes out of the Communications team
Providing raw ideas to firm communication needs (e.g., newsletters, eGT, P&C all-hands, etc.)
Collaborating on the development of culture-related material (e.g., eGT, FLM, etc.)
Collaborating on designing the next evolution of firm-wide culture communication
Determining all knowledge management needs and coordinating with the KM team to develop structure
Collaborating with other ICS teams to integrate the culture work into other firm projects (e.g., the onboarding process, university recruiting messaging, benefits packages, D&I, Senior Manager Academy, Manager Leadership Academy, Innovation team, etc.)
Partnering on the development of a firmwide reward and recognition system
Monitoring and providing program statistics to leadership
Partnering on the development of and execution of a firmwide surveys and rankings strategy


The ideal candidate will be:

An outstanding coach and mentor with engaging and approachable personality. Will have significant history of working successfully with all levels of staff, from front-line through senior executive
Resourceful; a proven expert in prioritization and negotiation with demonstrated ability to be effective in supporting multiple business leaders working in various locations across different business units
Highly collaborative; seeks counsel by bringing together different parts of the organization
Action-oriented; a big-picture strategic thinker capable of operating independently and able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
Extremely attentive to operational excellence in order to produce highly visible deliverables

The Ideal Candidate Will Possess:

Bachelor’s degree in related field
10+ years of management consulting experience, particularly in the realm of organizational improvement and business and cultural transformations
Strong verbal and written communication and presentation skills
Ability to effectively communicate with and influence leadership of the firm
Ability to travel 15% of the time


Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits, please visit

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenues in excess of $1.3 billion and operates 58 offices across the U.S., with more than 565 partners and 8,000+ employees.

Grant Thornton works with a broad range of publicly- and privately-held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

Requisition ID: 041468

Regional, REG
Regional, Regional