ETSI - Strategic Consulting Technology Director

Grant Thornton - Arlington, Virginia
6/25/2018 12:25:58 PM
039868




Grant Thornton is a collaborative, entrepreneurial firm on the move! As part of a dynamic, global organization of more than 47,000 people serving clients in more than 140 countries, we have the agility and focus it takes to be a leader.

Enterprise Technology Strategy and Innovation, IT Service Management Experienced Manager

Grant Thornton’s Advisory professionals are progressive thinkers who create, protect, transform value today, so our clients have the opportunity to thrive and grow. Our advisory practice creates holistic solutions delivered by innovative, curious professionals who bring technical depth and industry insight to our clients.

Enterprise Technology Strategy and Innovation creates, protects, and transforms value. Our Enterprise Technology Strategy and Innovation (ETSI) practice consists of Enterprise Technology Strategy, Information Technology Service Management, Digital Innovation and Delivery, IT Strategic Sourcing and Technology Resource Effectiveness

Position Summary:

This is an Experienced Manager position within our IT Service Management (ITSM) service line where we are focused on enabling IT organizations to achieve business outcomes through the right mix of services and service management. The service line is focused on supporting CIOs and their leadership through developing the overall strategy for IT services and IT service management; evaluating and benchmarking an organizations’ ITSM capability and performance; and developing the strategy, roadmaps, and organizational components for implementing IT Service Management through Agile methods.

Essential duties and responsibilities:

·
Leads the evaluation and design of organizations’ IT Service Management strategy and IT Services that are aligned with current and future business goals.
Leads the development of roadmaps and programs to implement the organizations’ IT Service Management strategy and IT Services
Leads the optimization of IT Service Management performance through implementation of assessments, benchmarking, analysis and recommendations based on ITIL
Leads the development of policies, standards and guidelines that direct the selection, development, implementation and support of IT Services within the enterprise.
Directs other IT management professionals on the assessment and implementation of ITIL processes.
Develops and Implements selection guidelines for IT Service Management “As a Service” offerings for clients.
Works with clients to identify an deliver the IT Service Management / Business Process Management metrics that support IT value and business goals
Works with clients to design and implement License Management strategy
Support clients in the implementation of application “agile lifecycle” management
Work with clients to implement IT Financial Management models, methodology and metrics that support IT business value measurement, decision-making and communication
Work in a variety of environments between multiple clients as needed.
Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership material
Meet or exceed sales targets for new and follow-on work
Maintain a good working relationship with clients and work effectively with client management and staff at all levels to gather information and perform services
Work closely with Grant Thornton managers and partners to promptly identify and resolve client problems or issues
Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives portraying knowledge and confidence
Motivate others to perform at maximum efficiency without sacrificing quality of the services delivered
Other duties as assigned

Qualifications

Bachelor's degree in Information Technology, Computer Science, Data Science preferred or STEM related field.

6 - 10 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level

Broad technology experience, including complex systems integration, infrastructure expertise and enterprise data

Demonstrated success in leveraging technology to meet business objectives

Proven ability to understand business operating workflows and translate them (and the business strategy) into an IT agenda

Proven ability to understand system architecture with a focus on scalability and efficiency

Experience with Enterprise Strategy, Enterprise Operations, IT Service Management, IT Integration, or Enterprise Architecture including cloud capabilities

Experience in an Agile environment preferred

Excellent verbal and written communication skill
Ability to work in a team environment
Prior relevant consulting experience required
Experience with Financial Services, Healthcare, or Manufacturing preferred
Ability to work additional hours and/or travel 50-70%

BENEFITS:

Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits please visit http://www.gt.com/.

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenue in excess of $1.56 billion and operates 58 offices across the United States with more than 565 partners and 8,000+ employees.

Grant Thornton works with a broad range of publicly and privately held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.






Requisition ID: 039868

Arlington, VA
Arlington, Virginia






It is the policy of the firm to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

 
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