Benefits Manager

Grant Thornton - Chicago, Illinois
3/12/2018 5:09:15 PM

Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 42,000 people serving clients in more than 120 countries, we have the agility and focus it takes to be a leader.

Firm-Wide Health & Welfare Benefits Manager

Job Description:

The Health & Welfare Benefits Manager (HWM) serves as the subject matter expert on all health & welfare benefits, leave of absence programs and provides backup support for management of the firm’s retirement benefit plans. In addition, the HWM takes an innovative, holistic approach to “benefits” to including both traditional benefits and non-traditional offerings like wellbeing, mindfulness, and work-life integration strategies. The HWM will be excellent at delivering the standard benefits that people expect but also push the envelope in thinking about non-traditional benefits that will appeal to our evolving workforce. The HWM is responsible for collaborating across service lines (e.g., Finance & Accounting, IT, Communications, etc.) as well as other People & Culture operational and functional areas (Embedded HR Teams, Mobility Services, P&C Technology, National Talent Acquisition, Strategic Learning, Employee Relations, and Diversity & Inclusion), Communities of Expertise (CMoEs), and the National Service Line HR Business Partners in the execution of a business-aligned Total Rewards agenda.

Reporting to the Director of Compensation and Benefits, the HWM works with Partners/Functional Leaders and Regional HR/Talent Director to support consistent delivery of health & welfare offerings across the various offices and ensures vendor solutions are delivered with excellence to meet these needs. The HWM is responsible for delivering “high touch” people experiences related to benefit matters, including the experience delivered during new hire onboarding communication of benefits, responding to benefit related employee issues, and general health & welfare programs for the firm. This role is critical in executing ensuring compliance with all benefit regulatory and reporting matters, maintaining up-to-date benefit plan documents, firm leave policy documents, managing vendor relationships, and providing exceptional internal support across our People & Culture Community and our Firm.

Core Responsibilities:

· Bec ome knowledgeable and supportive of the strategy and business priorities of the firm and ensure alignment of H&W strategy to those of the firm.

· Uses data and metrics to make critical decisions; identifies patterns and reports findings & trends.

· Supports the execution of the firm strategy by providing leadership, creative vision and project management in the design, implementation and administration of a holistic H&W platform that includes traditional benefits as well as innovative strategies like wellbeing, mindfulness and work-life integration strategies that support the “whole self” and align with and support our employment brand proposition.

· Manages plan compliance risk management and other regulatory compliance matters in collaboration with ERISA counsel, broker/consultants, vendors, and P&C Leadership.

· Partners with Talent Acquisition and Embedded Service Delivery leaders to ensure effective and consistent messaging of programs to partners, employees and new hires.

· Manages, mentors, and coaches staff within his/her scope.

· Ensures quality in the delivery of all products

· Implement effective communication and education strategies with leadership and employees regarding holistic work/life solutions and total rewards aligning with the employment brand

· Ensure proper documentation and housing of plan procedures and documents, including annual updates of H&W Cafeterian plan documents, policy documents, notices, etc.

· Ensures compliance with federal and state regulations and firm policies surrounding leaves of absence

· Support C&B Director in managing H&W budget

· Work with C&B Director, brokers/consultants on plan design recommendations, vendor management, vendor renewals and pricing/claims projections

· Continually evaluate the effectiveness of the benefit programs, practices, and procedure. Participate in the design and lead administration of life, health, and disability insurance programs, voluntary benefits.

· Develop, propose, and implement new employee benefit programs to capitalize on competitive opportunities.

· Responsible for compliance with all legal requirements of various employee benefit programs.

· Responsible for supervision of vendors including benefits consultants, brokers, trustees, etc. May make recommendations for vendor changes and/or collaborate on vendor selection.

· Completion and review of annual 5500 filings, non-discrimination testing and other compliance reporting requirements

· Direct employee benefit administration and escalated problem solving.


Qualifications (Personal Characteristics, Skills/Abilities, Academic):

The ideal candidate will be:

· A business-minded people leader with several years of increasingly responsible Health & Welfare positions with demonstrated ability to thrive in a culture that is collaborative, service-oriented, and consultative.

· A functional Health & Welfare specialist who delivers services with a pragmatic approach to business partnership and operations.

· An outstanding coach and mentor with engaging and approachable personality. Will have experience working successfully with all levels of staff, from front-line through senior executive.

· Experience in prioritization and negotiation with demonstrated ability to be effective in supporting multiple business leaders/ partners working across different business units.

· Highly collaborative and action-oriented, with strong communication skills; someone who can build collaborative relationships across a matrixed organization.

· Confident and strong personal initiative as someone who is willing to get into the details, roll up their sleeves, and do whatever it takes to get the job done.

· Operationally focused with ability to think creatively and deliver tactically.

· Metrics-focused with ability and history of using analytics to solve problems and develop solutions.

The Ideal Candidate Will Possess:

· Bachelor’s degree in related field

· PHR or SPHR certification and prior Health & Welfare consulting experience preferred

· Demonstrated experience in implementing Health & Welfare strategies.

· Demonstrated experience in defining and implementing detailed Health & Welfare business processes.

· Strong verbal and written communication & presentation skills.

· A reputation for discretion, integrity, judgment, responsiveness, strong attention to detail and common sense.

· Past experience functioning as an Health & Welfare Manager, ideally in a matrixed environment within a services industry a plus.

· Experience in managing, mentoring and developing a team of Health & Welfare practitioners

· Solid PC skills with proficiency in MS Office.

· Ability to travel on occasion.

Requisition ID: 039130

Chicago, IL
Chicago, Illinois

It is the policy of the firm to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

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