Learning & Organizational Effectiveness Manager

Grant Thornton - Cincinnati, Ohio
1/19/2018 12:28:44 PM
039341




Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 30,000 people serving clients in more than 100 countries, we have the agility and focus it takes to be a leader.

Learning & Organizational Effectiveness Manager

Job Description:

The Performance Enablement Manager supports the Performance Enablement Relationship Director in the Learning & Organization Effectiveness function and is responsible for driving GT’s performance management, succession planning, career pathing, and accelerated talent development strategies in alignment with the firm’s transformational CLEARR Performance journey. With a focus on providing a differentiated people experience, the Performance Enablement Manager will design next-level talent strategies with extensive internal client consultation and change leadership.

The ideal candidate will be:

· A business-minded performance management professional with multiple years of increasingly responsible organization effectiveness, talent development, instructional design and project management roles and a demonstrated ability to thrive in a culture that is collaborative, service-oriented, and consultative

· Highly action-oriented, with a leadership style characterized by strong influencing skills; someone who is a change agent who can build collaborative relationships across a matrixed organization

· A functional organization effectiveness/learning professional who delivers services with a pragmatic approach to business partnership and operations

· An effective coach and mentor with engaging and approachable personality

· History of working successfully with all levels of staff, from front-line through senior executive

· A learning consultant demonstrating best practices in adult learning, learner engagement and curriculum development

· A proven expert in prioritization, delegation and negotiation with demonstrated ability to be effective in supporting multiple stakeholders working in various locations across different business units

· Confident with history of exhibiting strong personal initiative as someone who is willing to roll up their sleeves and do whatever it takes to get the job done in a timely and consistent manner

· Operationally focused with proven ability to deliver timely, consistent results

· Metric-focused with ability and history of using analytics to solve problems and develop business solutions

Core Responsibilities:

· Own, execute, and implement creative strategies, approaches, and complex project plans to achieve and deliver effective performance/talent/development solutions

· Create change management/leadership plans encompassing communication strategy, stakeholder relationship building, and learning objectives

· Design, develop, and deliver communication and learning support materials

· Drive project management activities including contract management / scope management / budget creation and management / risk management / quality management

· Exceed client expectations, drive accountability, support development through implementation of talent/performance solutions (learning and non-learning) in all modalities, on time and on budget

· Build, maintain, and utilize networks of relationships to manage and effectively utilize resources (internal and external), project workflow, quality work product and budget

· Stay apprised of key industry performance and talent trends and leading practices to inspire GT’s one-of-a-kind approach to talent development

· Demonstrate proven ability and success with directing teams: supervising and/or influencing to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation

· Answer questions and provide direction to less-experienced staff; manage performance issues, coach staff, and build relationships with experienced Managers, Directors, SMEs and Business Sponsors

· Understand and utilize key industry, business and organizational metrics to support the strategy of the firm, and the business priorities of the client/practice supported

· Monitor emerging learning trends and tools while assessing the viability of information into new and existing learning curriculum

· Work collaboratively to provide practical and targeted information/reporting to key stakeholders in a timely manner

· Demonstrate transparency, build things once and share them, seek advice, feedback, openly and proactively share feedback with others in the moment and across time

· Recognize and articulate the value of one’s own contribution and the contributions of others regularly with appreciation

· Communicate value, influence unwilling audiences without authority

· Provide input to Learning & OE Relationship Directors, managers and staff for assigned service line/business unit

· Collaborate with knowledge managers to incorporate systematic performance support options to learning and organization effectiveness solutions

Qualifications

The Ideal Candidate Will Possess:

· Bachelor's degree and a minimum of ten years of proven success in progressive design, development and deployment management roles and project management, ideally in a matrixed environment within a professional services industry

· Demonstrated expertise in design and deployment of performance management, succession planning, career pathing, and competency strategies and frameworks

· Consultative skills – ability to lead and collaborate with clients/stakeholders on the assessment, design, development and delivery of innovative and effective talent strategies including performance management, succession planning, career pathing, and accelerated talent development solutions that align with the strategic business needs of the organization

· Strong foundation in adult learning theory and experience with advanced learning methodologies and frameworks

· Experience, aptitude and/or interest in attaining greater mastery of next practice performance management knowledge and practice

· Knowledge of how professional service firms and their various business segments work, how they make a profit and what makes them successful

· Proven expertise in prioritization, delegation and negotiation with demonstrated ability to be effective in supporting multiple stakeholders working in various locations across different business units

· Strategic thinker and problem solver with ability to quickly assess and summarize information and effectively identify issues or risks and potential resolutions

· Experience working with vendors (US and offshore) and managing vendor relationships

· A reputation for discretion, integrity, judgment, responsiveness, strong attention to detail and common sense

· Strong verbal, written communication & presentation skills

· Solid PC skills with expert proficiency in MS Office – specifically Word, Excel and PowerPoint

· Knowledge of and experience with performance management systems and designing associated workflows in support of performance management design

· Experience in project financial management, budgeting, forecasting, and vendor management

· A portfolio of work samples - such as strategic approach documents, participant materials, design documents, storyboards, competency frameworks project plans, and RACI for project management

· Preferred knowledge of and experience with learning development tools such as Articulate Studio, Storyline, Camtasia, Captivate, GOMO, etc.

· Ability to travel on occasion

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenues in excess of $1.3 billion and operates 57 offices across the U.S., with more than 500 partners and 6,000 employees.

Grant Thornton works with a broad range of publicly- and privately-held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.






Requisition ID: 039341

Cincinnati, OH
Cincinnati, Ohio






It is the policy of the firm to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

 
Grant Thornton endeavors to make www.grantthornton.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or if you need assistance or accommodation to complete the application process, please contact us at USRecruiting@us.gt.com.


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