Transaction Services Operations Performance Improvement Director

Grant Thornton - Regional, Regional
1/9/2018 5:26:59 PM

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Transaction Services – Operations Performance Improvement Director / Senior Manager

Grant Thornton’s Advisory professionals are progressive thinkers who create, protect, transform value today, so our clients have the opportunity to thrive and grow. Our advisory practice creates holistic solutions delivered by innovative, curious professionals who bring technical depth and industry insight to our clients.

Transaction services creates value. Our Transaction Services (TS) delivery model includes the entire transaction lifecycle enabling engagement opportunities throughout the lifetime of a deal. TS services includes Diligence, Corporate Finance, Operations and Tax.

Position Summary:

Grant Thornton is seeking a Director to join its Transaction Services: Operations Optimization Team that will have a focus on revenue enhancement, direct cost reduction, SG&A alignment, working capital and regulatory compliance by taking an active role in assisting our clients during due diligence execution, performance improvement initiatives, analysis of their business processes, project management practices and execution.

Grant Thornton’s Transaction Services: Operations Team is comprised of professionals across service offerings in:

Operations Performance Improvement

(Revenue & Margin Enhancement, Cost Reduction, SG&A Alignment, Working Capital Optimization).

Information Technology Optimization

Human Capital Due Diligence, Culture Alignment and Change Leadership

Transaction Integration & Separation

Our Operations Performance Improvement Team assists our clients in addressing key business conditions of growth (scaling) or trouble (fixing an immediate pain).

At Grant Thornton, our professional staff applies traditional and cutting-edge approaches and methods to a variety of analyses. As part of our team, the Director will utilize these methods to execute on client projects.

Essential Duties and Responsibilities:

Gain comprehensive understanding of client operations, processes, and business objectives and utilize that knowledge on engagements.

Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, and quality review and client management.

Engage and implement necessary methods and processes related to the needs of the engagement.

Ensure client understanding and required participation in the process in order to deliver on content and time commitments.

Communicate project plans and deliverables to client.

Maintain a good working relationship with clients to enhance customer satisfaction and work with client management and staff at all levels.

Meet or exceed sales targets for new and follow-on work.

Meet or exceed targeted billing hours (utilization).

Contributes at a leadership level to build the TS: Operations practice YOY ensuring annual practice objectives are met.


Required Skills and Experience:

Bachelor's degree required; focus in Operations Management, Supply Chain Management, Finance, and/or Business Administration.

10 + years of relevant experience in finance, operations management, and project management with a track record of delivering exceptional growth or turnaround results.

Experience across all aspects of business operations and administration. Revenue enhancement; channel management, product and customer profitability, and market insights.

Direct cost reductions; labor optimization, material cost, fixed and variable indirect costs, property, plant and equipment and asset utilization.

SG&A optimization; HR infrastructure, R&D, Sales & Marketing effectiveness, indirect costs, and organizational design.

Working capital optimization.

Regulatory compliance; OSHA, GMP/USDA, and FSQ (food safety quality).

Excellent core consulting skills in interviewing, writing and communicating orally.

Experience in or exposure to developing training strategies and plans.

Strong written and oral communication skills.

Ability to work additional hours to meet aggressive client deadlines as needed.

Must be willing to take initiative, be proactive on engagements, and be decisive.

Comfortable presenting information to large groups of people, facilitating meetings and leading group discussions.

Ability to analyze large sets of data and communicate findings to others.

Proficient in Microsoft Office Suite (PowerPoint, Visio, Word, Excel, Project).

Assist PPMD’s on proposals and business development calls.

Demonstrated ability to manage work efforts in a collaborative and fast-paced environment.

Creativity exhibited in developing and executing communications materials.

Ability to execute tasks independently with minimal guidance from senior management.

Coach and mentor junior staff members.

Ability to obtain and maintain firm independence and abide by firm ethics requirements.

Availability to work additional hours and/or travel as needed.

Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits please visit

Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenue in excess of $1.56 billion and operates 58 offices across the United States with more than 565 partners and 8,000+ employees

Grant Thornton works with a broad range of publicly and privately held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

Requisition ID: 035934

Regional, REG
Regional, Regional

It is the policy of the firm to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

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