Director Business Technology Customer Experience Quality Jobs in IL - Grant Thornton

Director, Business Technology - Customer Experience & Quality
Grant Thornton  - Oakbrook Terrace, IL

The Director must maintain consistent alignment between the firms business and operational needs and the service levels required to meet them. The Director will also proactively analyze current practices, implement process improvements, coach and mentor the Regional Technology Managers and constantly strive to increase customer satisfaction while managing cost ...
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